job opening - Bilingual Customer Service Assoicate - Vaughan, Ontario | Randstad Canada

Are you looking for an exciting opportunity to work in a busy, autonomous environment? We are looking for a BILINGUAL customer service assistant, with a strong focus on client service. This role is based in the Vaughan area but will be REMOTE for the first few months pending Covid-19 safety updates.

In this position you would be reconciling client information, processing business requests, validate client information, resolve issues and concerns, data entry, and general office support. If you have strong Bilingual communication and are advanced with Microsoft Excel, Word & Outlook then apply within. If you are looking for a role that combines customer service, business analysis, and administrative support, this role is for you!

• Permanent opportunity in the heart of Vaughan (work from home for the first few months)
• Competitive salary package
• Positive work environment with the opportunity for growth and development
• Opportunity to learn a new and exciting niche field

The successful candidate will meet the following qualifications:

• Exceptional communication skills, with verbal and written proficiency both ENGLISH & FRENCH
• Strong attention to detail and top notch time management skills
• 2-3 years of previous customer service experience in a medium-large office environment
• Advanced proficiency in Microsoft suite (testing will be provided, and only candidates with advanced results will be selected)
• Ability to work independently and willing to assist where needed
• Quick learner with the ability to handle multiple tasks

Who you are
• Experienced with customer service and multitasking roles
• Come from a high volume call center background (Asset)
• Disciplined, Patient, willing to learn and looking to grow
• STRONG with technology
• Advanced in Microsoft Office

If this position sounds like you please apply directly to this posting or send an email to, in the subject line include "Bilingual Customer Service" and 3 reasons why you would make the perfect candidate.


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